ASHWIN RAMACHANDRAN
Admin coordinator
Profile summary
Dynamic and results-oriented hospitality professional eager to contribute to a distinguished organization by leveraging exceptional skills in delivering exemplary service. Committed to upholding the highest standards of customer care, with a proven track record of enhancing overall customer satisfaction. Passionate about creating memorable experiences that foster loyalty and drive business success. Prepared to bring a proactive approach and a keen eye for detail to elevate service excellence within the team.
Key skills
Professional experience
Underwent IET Training in Vivanta by Taj-Connemara. Main objective of this training was to gain experience in House Keeping, Customer Service, and Maintenance.
- Underwent IET Training in Vivanta by Taj-Connemara.
- Main objective of this training was to gain experience in House Keeping, Customer Service, and Maintenance.
Coordinating and assigning tasks for Housekeeping Attendants, including the issuance of keys and supplies. • Conducting thorough inspections of cleaned areas, ensuring adherence to standards and reporting repairs. • Ensuring the secure management of keys and pagers within the Housekeeping Office. • Oversees the Lost and Found process, meticulously guaranteeing a safe work environment. • Managing special room conditions such as VIP stays, Do Not Disturb, and Sleep Out. • Coordinating and assigning tasks for overseeing and training Housekeeping Attendants, ensuring proper maintenance of equipment and efficient inventory management.
- Coordinating and assigning tasks for Housekeeping Attendants, including the issuance of keys and supplies.
- Conducting thorough inspections of cleaned areas, ensuring adherence to standards and reporting repairs.
- Ensuring the secure management of keys and pagers within the Housekeeping Office.
- Oversees the Lost and Found process, meticulously guaranteeing a safe work environment.
- Managing special room conditions such as VIP stays, Do Not Disturb, and Sleep Out.
- Coordinating and assigning tasks for overseeing and training Housekeeping Attendants, ensuring proper maintenance of equipment and efficient inventory management.
Manage keys and guest room access, handle calls, and oversee daily housekeeping operations, including task allocation and software updates. • Liaise with departments, address guest requests/complaints, and ensure accurate records for room status, VIP amenities, and minibar consumption.
- Manage keys and guest room access, handle calls, and oversee daily housekeeping operations, including task allocation and software updates.
- Liaise with departments, address guest requests/complaints, and ensure accurate records for room status, VIP amenities, and minibar consumption.